Due to the overwhelming number of applications submitted to the Statewide HUB Program, processing times are delayed. Note: Normal processing times do not include weekends, holidays, or other days the Comptroller’s office is closed.
HUB application processing timelines:
New Application: 19 weeks out before being reviewed
Recertification Applications: 15 weeks out before being reviewed
Once a fully completed application (not missing information or documentation) is provided, then a final decision will be made within 90 business days per Texas Administrative Code, Title 34, Chapter 20.288(d).
Various partner organizations, through the agency’s Memorandums of Agreements, offer the same HUB Program certification. Please feel free to contact these organizations for their specific processing times.